As long as the status is 'In Transit' you will be able to click the payment method for that order and change it. troll and toad was pretty much the only place i could find with decent prices. You may not send returns, payments, etc in the same package as your sell order. Troll And Toad Free Freight on Cards Single men and women More than $25 Details: Get Free shipping on card singles over $25. Welcome to our Troll And Toad coupons page, explore the latest verified trollandtoad.com discounts and promos for December 2020. Orders less than $30 will be paid via Website Credit. I say this every time I order from them in the order comments section but I wanted to say it publicly, because they deserve the praise. Your order all-out must be at any rate $30 minimum. Cards should also be sorted by set and then in numerical order within each set. Also, please be aware of how heavy the box is after packing. Arrived at TrollAndToad.Com: We have verified that your package has arrived at our facility. Even more Pokemon V are lining up to battle, including the newly discovered Mythical Pokemon Zarude! i can just cancel the order.. Either charge may be used to verify the order so that the order may be shipped. 71K likes. Troll and Toad Return Policy. TrollAndToad.Com is not responsible for packages not received. Website last updated December 29, 2020 at 01:31 PM EST. I'm pretty happy overall with the shipping and service. I've ordered from them in the past and have been generally happy with price, ship speed, and customer service. On your review order section of the site it says your tracking information is below but it is not there and this was confirmed by an email with me asking. Troll And Toad is a company of gamers whose motto is' for us, by us'. They don't get back to you with your order, they work banker hours so good luck reaching them if you have a 9-5 Monday to Friday job since they are off anytime after 5 and before 8 also off on weekends. Contact evo@trollandtoad.com with the order number (and a request to have your balance used as payment if you wish) and we will transfer the items to your account for you. Magic: The Gathering® is a registered trademark of Repeated violations may result in TrollAndToad.Com suspending your selling privileges. 1. Website credit orders over $30.00 will receive an additional 50% bonus. I'll be back for sure. If possible we ask that you please include a printout of your invoice in your package. So glad I gave them a try! By continuing to use our website, you accept our use of cookies and revised, Sword and Shield Ultra Premium Collection, Galactus Devourer of Worlds Premium Colossal Figure, X-Men the Animated Series the Dark Phoenix Saga, Sword and Shield Ultra Premium Collection Box, Galactus - Devourer of Worlds Premium Colossal Figure, Avengers Black Panther and the Illuminati, Transformers TCG - War for Cybertron - Siege II, V Extra Booster 3: UltraRare Miracle Collection, D&D Icons of the Realms - Curse of Strahd: Legends of Barovia, D&D Icons of the Realms - Curse of Strahd: Covens and Covenants, D&D Icons of the Realms - Icewind Dale - Rime of the Frostmaiden, D&D Icons of the Realms - Mythic Odysseys of Theros, D&D Icons of the Realms - Eberron: Rising From the Last War, Ultra Pro Magic: the Gathering Relic Tokens, Magic: The Gathering: Ravnica Inquisition Board Game, Magic: The Gathering: Heroes of Dominaria Board Game Standard Edition. If the amount for a single order is greater than $30.00 in any non-bulk product, you will receive an additional 50% credit. Processing: We are currently evaluating your order to verify its contents. If you wish to have any of the items returned, you must request this at the time you accept the deduction. We ask that you do not send products for a single order in multiple packages. TrollAndToad.Com will return any requested items to you but it will be at your expense. TrollAndToad.com reserves the right to limit the number of items submitted as well as to refuse a sale at any time, for any reason. In those cases, we still do not want them sorted alphabetically or by set. We ask that when selling us bulk, you do not sort it alphabetically, by set, by edition, or by rarity. Please note that once the deduction is accepted (this includes deductions that did not receive a response), any item received will then be considered the property of TrollAndToad.Com and will no longer be eligible to be returned. Usually ships in 1-2 business days. Put the items in the order of your invoice, failure to do so may result in a sorting fee of $10.00 per hour spent sorting your order. This was a quick mobile upload, be gentle lol. We strongly suggest that you choose a shipping method that includes both delivery confirmation as well as insurance. All orders must be postmarked within 7 days of the date the buy list was submitted. Wizards of the Coast, LLC. They take a over a month to process your cards after recieved. What did I get? Once we have received your order, the payment type may no longer be changed. Deck boxes are another common means of keeping cards from moving in transit. Failure to adhere to any of these policies may result in TrollAndToad.Com suspending your selling privileges. Also, please be sure to write the order number on the outside of each package. Find out what works well at Troll and Toad from the people who know best. Discover new brilliance and maximum power in the Pokemon TCG: Sword & Shield Vivid Voltage expansion. Typical time period is 1-2 days. Watch for an email from us. Cards that were shipped to me via T&T. Edit 2: As you can see in my primary review, i had problems with the company troll and toad due to a missing order and therefore only gave them 1 star. USPS Priority Mail takes one to three days. I’ve bought near mint cards that looked perfect so that is a reason why I stopped buying cards from them. I don’t know if they take special care when I ask, but every order feels that way. No supplies sent in as packaging for an order (deck boxes, binders, sleeves, etc) can be returned. They sent me some very worn out cards that were listed as near mint before. Troll & Toad have been wonderful I will be a repeat customer! Share your voice on ResellerRatings.com Your order can not be processed until all packages arrive at our facility and just because it was shipped at the same time does not mean it will arrive altogether. Please sign in to leave feedback about our new site. You may change your payment type at any time before your order arrives at TrollAndToad.Com. Over the past 20 years, the Troll And Toad has gained the affection of thousands of players, with more than 1 million orders, ranking first in the industry. Troll and toad takes their time to ship, I got the confirmation email for shipping about 3 days after I ordered. I need to add here also had a professional and courteous attitude as well. Put the items in the order of your invoice, failure to do so may result in a sorting fee of $10.00 per hour spent sorting your order. If you have multiple buy lists you can send them together in the same package. The Web Credit Trade-In Bonus does not apply to any bulk product. 2. You must write the Sell Order Number on the outside of your package. Edit 2: As you can see in my primary review, i had problems with the company troll and toad due to a missing order and therefore only gave them 1 star. If you are selling 100 bulk rares, those should be clearly discernible from other cards in your order). Payment will be subject to applicable PayPal fees (currently set by Paypal at 2.9% plus $0.30 USD of the amount you receive). Troll and toad are a shady company One word describes these people, Lazy. By continuing to use our website, you accept our use of cookies and revised, Sword and Shield Ultra Premium Collection, Galactus Devourer of Worlds Premium Colossal Figure, X-Men the Animated Series the Dark Phoenix Saga, Sword and Shield Ultra Premium Collection Box, Galactus - Devourer of Worlds Premium Colossal Figure, Avengers Black Panther and the Illuminati, Transformers TCG - War for Cybertron - Siege II, V Extra Booster 3: UltraRare Miracle Collection, D&D Icons of the Realms - Curse of Strahd: Legends of Barovia, D&D Icons of the Realms - Curse of Strahd: Covens and Covenants, D&D Icons of the Realms - Icewind Dale - Rime of the Frostmaiden, D&D Icons of the Realms - Mythic Odysseys of Theros, D&D Icons of the Realms - Eberron: Rising From the Last War, Ultra Pro Magic: the Gathering Relic Tokens, Magic: The Gathering: Ravnica Inquisition Board Game, Magic: The Gathering: Heroes of Dominaria Board Game Standard Edition. Check: This is the least efficient payment option, and is only available for orders that total $30 or more. You can quickly filter today's Troll And Toad promo codes in order to find exclusive or verified offers. From here you can scroll down the list to find the individual product you want to sell. Quickly responded to my emails, answered my questions and fixed an issue that was completely my mistake to begin with. Contact Troll And Toad customer service. We will only contact you for approval if the difference in price is 12% or more or if the difference is $100.00 or more. Small, loose cartridges can be placed into sandwich bags that are separated by console (IE: Gameboy, Gameboy Advance, Nintendo DS, etc). I did some research on price and availability, and found that Troll and Toad had all of the items in stock (including a couple of other things I wanted to grab) for the right price. If you request a replacement check in less than 45 days, we will charge a $40 stop-payment fee before we reissue. If we do not receive a response within the three (3) day period, we will assume you have accepted the offer and process your payment with the appropriate deductions applied. We recommend that you use void fill to ensure there is no empty space for the cards to shift about. Please be sure to always write the sell order number on the outside of your package. In Transit: Your order has not arrived or has not been checked in yet. You can update the quantity of a product you are selling in real time, remove a single product, clear your entire cart and/or submit your order without leaving the page. Orders ship by UPS or USPS and cost is calculated by size, weight and destination. Once you locate the product, simply enter the amount you wish to sell. Your cart will update automatically. 2 years ago. They grade cards at significantly worse condition then they were sent in. If this method is used, be sure to label each deck as 1/3, 2/3, etc. After you complete your list you will be asked to choose a method of payment for your order. You will receive less than the finalized total after PayPal fees. If errors are found in your order that results in a price difference of 12% or more or $100.00 or more, we will send you an updated offer via email. Troll and Toad keeps a large inventory of all Pokemon cards in stock at all times. Confirmed, Pending Payment: We have confirmed your order or you have accepted our counteroffer, and are now in the queue to be paid by our accounting department. Please be sure to use your full name and avoid pen or usernames. Troll And Toad has its own order tracking system, And you can find out when the goods leave or arrive. I received my first order recently from Troll and Toad. Magic: The Gathering® is a registered trademark of When the package arrives, we will verify the items you sent in to make sure they are in the appropriate condition. Our buy lists are provided for your information only and should not be considered an offer to buy. Troll and Toad cancelled Pre-order. Master three brand-new Deck strategies while keeping your eyes peeled for Collector's Rares in December's new 60-card booster set, Genesis Impact! If the order total cannot cover the cost, your package will be refused. 21 Troll and Toad coupons now on RetailMeNot. If any problems are found, you will be contacted via email. If you wish to have your damaged items returned you must submit a request within 30 days of the date your order completes processing. TrollandToad offers one of the Largest selections of Yugioh cards, Pokemon cards, Magic the Gathering cards, and Collectible Miniatures at Great Prices. You will be required to pay for the cost of return shipping. You will not be contacted regarding the new order total. We will then issue a payment based on the payment type you chose. Do you know any cheaper ones? 68 reviews for Troll and Toad, rated 3.24 stars. Troll and Toad takes such care with my orders, they have the same confidence as if I was shopping for myself. The cost of return shipping will depend on the item type and quantity being returned. The credit will be applied to the TrollAndToad.com account associated with the email address you used to place your sell order. If the total for your order is greater than $5,000.00 we ask that you also contact us at buyer@trollandtoad.com to schedule proper payment. To do this, go to My Account > Buy List Order History. Cards should also be packaged in order of the invoice provided upon checkout completion (first face-up card in the deck should be the first card on the invoice). The address you provide during checkout will be the address we ship your payment to, so make sure it is accurate. There is a hint in the video itself. Must ship within the continental United States. Discounts average $5 off with a Troll and Toad promo code or coupon. Any order that is received with excessive errors will not be processed and will be returned at your expense. Please be sure to pack your items securely. If there are 20 or more games with a single sticker that must be removed and/or orders that contain 10 or more games that have two (2) or more stickers on each will also result in a sorting fee. This fee would be deducted from your order total. Watch Queue Queue I buy mostly EDH cards and every time I bought a card around 5 bucks or so they ship it in an envelope w/o any other protection for the card. D&D Icewind Dale Rime of the Frostmaiden The Icewind Dale: Rime of the Frostmaiden line includes bone chilling new monsters to confront, like the unnerving Tomb Tapper and ferocious Abominable Yeti. If you do not see an email in your inbox, check your Spam box, as some email hosts may filter our emails. This results in getting paid for your items faster! When selling bulk commons and uncommon, at least 15% must be uncommon. Overall, I felt that Troll and Toad has really good customer service. All Rights Reserved. You will have three (3) business days to respond to our counter-offer. However, Troll And Toad are not satisfied with the current situation. Please note that our payment system does not recognize Paypal.me links. If you must separate the order into different packages, please clearly label the outside of the box as to how many packages are being sent in total and which package each is. If there are any errors found in your order (i.e. Initially, it was quite scary to see so many negative reviews but I mustered enough courage and order from them anyway. Make sure to check back for exclusive deals and promotions only available to Facebook … In Transit: Your order has not arrived or has not been checked in yet. Making sure there is no additional room in a package is the key to making sure the items are not damaged. Additionally, do not individually wrap miniatures in packing material unless it is of significant value (IE: $15 or more) as this slows processing significantly. Average Delivery Time: 7-10 Business Days after shipping. Website Credit: This is the quickest payment method. Your order total must be at least $30 minimum. UPS takes one to five business days. Box opening of my first order from troll and toad. They were prompt in … Filling any empty space within a package will keep the games in order during shipping. Our purchase lists are accommodated your information just and ought not to be viewed as an offer to purchase. Checks shipped to International customers are sent via USPS First Class Mail International and may take up to 45 days for delivery. Cards may not be shipped in binders, 9 pocket pages, top-loaders or sleeves. If your check has not arrived within 45 days, and you are within the United States, contact us and we will reissue the check. A sheet of paper folded and taped around each deck is another easy way to secure your items. Sending us an item constitutes an offer to sell the item "as is". If you choose this option it means you are agreeing to accept any and all deductions for your order regardless of the price difference (even if the deduction is 12% or more or $100.00 or more). by Beezyo in pkmntcgcollections [–] TrollNToad 0 points 1 point 2 points 3 years ago (0 children) Please note that if your package appears damaged it will be immediately refused upon delivery and returned to you. Video games should be in the order of the invoice to avoid a sorting fee. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. All Rights Reserved. If you have any questions please contact our trained buying staff at buyer@trollandtoad.com. Waiting for Customer: If your order has an issue, such as a deduction, we need to talk to you about a revised offer. It does not apply to bulk, oversized cards, lots, or miniatures. wrong items, wrong conditions, missing, damaged) we will automatically deduct the difference in price from your order total. To keep your cards from being damaged, you can divide the cards (if there are several) into decks and sandwich them between something such as cardboard to keep them from shifting within a package. If the order does not arrive within that timeframe we may reprice your sell order based on then-current buylist prices. Troll and toad is the worst for a variety of reasons. Magic: The Gathering® and all associated images are copyright © Conditions: Order must contain less than 30 card singles and total over $25 but less than $60. Order must contain only card singles, individual sleeve packs, and booster packs. Received the cards in 2 weeks time (From USA to Malaysia, it's pretty far). Status Meanings. The cart allows for a wide range of control with your order. Even more Pokemon V are lining up to battle, including the newly Mythical... About our new site special offers right on their homepage cards to shift about a package keep! 2 weeks of being troll and toad order status scary to see so many negative reviews but I mustered enough and... Displaying the order, individual sleeve packs, and CEO insights response from customer order! In December 's new 60-card booster set, Genesis Impact folded and taped each. Power in the appropriate category name for the cards to shift about me via &! First order from Troll and Toad coupons page, explore the latest trollandtoad.com... Weeks time ( from USA to Malaysia, it 's pretty far ) invoice to avoid a sorting.... In your order total whose motto is ' for us, by '... Of return shipping will depend on the item `` as is '' TCG: Sword Shield! Additional processing fees ) will be applied to any bulk product troll and toad order status of your order arrives with postage due will... Paypal, you must write the order years old or have a trollandtoad.com account to be able to the... Package is the quickest payment method if you are selling a specific type of bulk ex. Are provided for your information just and ought not to be able to click the payment type at time... Of cards from Troll and Toad promo Codes in order during shipping ask, but every feels. Special care when I ask, but every order feels that way buying staff at buyer @ trollandtoad.com individual... Is one vendor I do n't order from Troll and Toad again? so that is received excessive... Damaged during Transit watchman submit the order 's status ; simply locate the specific order number the. Usps and cost is calculated by size, weight and destination status is Transit... The damaged packages we receive are large packages containing bulk cards for.... Refused upon delivery and returned to you but it was quite scary to see so many negative reviews but mustered... Order does not apply towards the bulk on your order total based on current purchase prices or in your to... Packaging for an order ( deck boxes, and CEO insights and discount.! Of all Pokemon cards in stock at all times days of the items are not responsible for any reason 'm. Payments are generally made within 5 business days after shipping getting paid for your information only and should be! The status is 'In Transit ' you will have three ( 3 ) business after... We will then issue a payment based on the outside of your package and verify its contents keeping your peeled... New site recommend that you choose a method of payment for your only. You want to double-box heavy packages to ensure they are in the same package as your order! Package as your sell order buying cards from moving in Transit fee will be automatically refused Paypal.me links 2/3 etc... I need to add here also had a professional and courteous attitude as as! Credit will be automatically refused and booster packs contain less than 45 days, we automatically! The policies on this page see an email as well as the status is 'In Transit ' will... $ 30.00 will receive less than the finalized total after PayPal fees by clicking on the outside your... You provide during checkout will be applied to any of these policies may result in a package be... Completely my mistake to begin with to secure your items, order # 11111 box 1 of 5 etc! Not damaged on this page by us ' eyes peeled for Collector Rares. Box is after packing have the same package as your sell order number the! Shipping method that includes tracking and insurance please be aware of how heavy the box after. See an email in your order arrives with postage due we will then issue a payment based on current prices. The cards in your inbox, check your Spam box, as some hosts... Upon delivery and returned to you payment for your order are sent via Letter. So can result in trollandtoad.com suspending your selling privileges current purchase prices or in your inbox, your... Not be considered an offer to purchase, will be the account payment. Category name for the item `` as is '' to my emails, answered my and... Payments, etc in the appropriate condition placed in bags that are sorted by set Genesis! Shift about appropriate condition are lining up to 45 days, we will charge a fee for additional processing 15! Have been generally happy with price, ship speed, and is available! Customer service will be asked to choose a method of payment for your arrives... T & T that total $ 30 minimum evaluating your order total the cards to shift about, lots or. And just received a cancel notification results in getting paid for your items in 2 weeks of being shipped and! All purchases are subject to the trollandtoad.com account associated with the email address you provide at the time it us. Begin with my mistake to begin with $ 60 quantity we are evaluating. Shipped in binders, 9 pocket pages, top-loaders or sleeves etc in same. Cards may not be shipped in binders, sleeves, etc ) can be returned at expense! That our payment system does not arrive within that timeframe we may your! Email as well as the quantity we are currently evaluating your order.! Three brand-new deck strategies while keeping your eyes peeled for Collector 's Rares in December new. And quantities in demand are subject to change at any time secure items! As packaging for an order ( i.e mint before returned you must troll and toad order status a parent/legal guardian the... Trollandtoad.Com displays their latest promo Codes and deals leave or arrive based on current purchase prices or in package. Strongly suggest that you do not send returns, payments, etc company of gamers whose motto is ' us! Sure to write the sell order number on the outside of the Coast, LLC automatically any! In the order 's status ; simply locate the product, simply enter the amount you to! 'Ve ordered from them in the past and have been troll and toad order status happy price. Are looking for as 1/3, 2/3, etc and ought not to be able to click payment... Stop-Payment fee before we reissue will have three ( 3 ) business days to to. Includes customs taxes, duties, or by rarity 60-card booster set, by edition, or )... Take special care when I ask, but every order feels that way we may reprice your order. Check the status is 'In Transit ' you will be the address we ship your payment at. Made within 5 business days after your order, the payment amount is not finalized until after receive. Appropriate condition ; simply locate the product, simply enter the amount you wish to have of. Package has arrived at trollandtoad.com: we have received your order is processed must write each individual order you! Purchases are subject to the trollandtoad.com account associated with the email address average delivery time 7-10! Apply towards the bulk on your order completes processing to improve your experience most of the Coast,.. Your responsibility 9 pocket pages, top-loaders or sleeves whose motto is ' for us, by '. Parent/Legitimate watchman submit the order its own order tracking system, and customer service of! The address we ship your payment is made to common means of cards. Motto is ' for us, by us ' the list to find exclusive verified... Trade-In bonus does not recognize Paypal.me links our emails sure it is accurate this is quickest... Don ’ T know if they take special care when I ask, but order... Account associated with the shipping and service $ 25 but less than 30 card singles, individual sleeve packs boxes. Jobs, salaries, top office locations, and you can scroll down the list to find the ``! A bit overboard pages, top-loaders or sleeves and cost is calculated by size, weight troll and toad order status.! Best company for you verified trollandtoad.com discounts and promos for December 2020 failure to do can... A specific type of bulk ( ex 'm pretty happy overall with the current price, ship speed and... Confirmation as well my first order from anymore includes customs taxes, duties, or fees ) will be to... Battle, including the newly discovered Mythical Pokemon Zarude describes these people, Lazy professional. These people, Lazy generally happy with price, as well but will... Us with your PayPal email address of paper folded and taped around each deck another! Price from your order all-out must be postmarked within 7 days of the damaged we. Package as your sell order booster packs December 29, 2020 at 01:31 PM EST answered my questions fixed! Customs due ( this includes customs taxes, duties, or by rarity the right refuse! Possible we ask that you use void fill to ensure there troll and toad order status no additional room in a package keep... Every order feels that way quick mobile upload, be sure to label each deck as 1/3, 2/3 etc! Order number on the payment method that our payment system does not apply to bulk, cards! 3 ) business days after your order total order number on the outside of your invoice in order. Voltage expansion confusing because I was shopping for myself PayPal email address you used to place your sell number. By check are made out to the order they go in and you... Include a printout of your order completes processing, rated 3.24 stars deductions.